Jacqui has worked in the property industry since 1993, beginning as a Rounds Clerk for Lynch Meyer Lawyers. The next eight years saw her work her way up as a Legal Secretary, Para Legal and Conveyancer. While completing her Conveyancing Diploma, Jacqui accepted a job at Conveyancing Matters, and three years later became the Practice Manager. In 2013, she was appointed Practice Manager of the subsidiary company, Form One Matters. In March 2017, Jacqui established Smart Conveyancing/Form One because she wanted to offer a more expansive service.

“What I enjoy, and have always enjoyed, is helping people. I’m a property problem-solver, and like delving into the detail. And no matter how repetitive the process may seem, every settlement is different, with individual challenges – that’s what makes our work interesting. This business really keeps you on your toes; there’s no relaxing into habits. It requires empathy and understanding because, for many of our clients, settling a property is a journey into the unknown. I’m lucky I’m supported by such a motivated team who are proactive, willing to learn, and always doing their utmost to achieve excellent and timely results for our clients.”